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Organizational Excellence Certificate

Bay Path University's Organizational Excellence Certificate is designed for those seeking education and training to promote quality and high standards in practice to effectively lead in the constantly changing field of healthcare.

The certificate focuses on the areas of:
• Quality and Performance Improvement in Healthcare
• Operations Management in Healthcare Organizations
• Healthcare Economics and Finance
• Healthcare Project and Change management


• 12 CREDIT CERTIFICATE - 4 CORE COURSES
• COURSES ARE TAUGHT 100% ONLINE 
• CLASSES BEGIN EVERY FEBRUARY, JUNE, AND OCTOBER

DID YOU KNOW? STUDENTS CAN COMPLETE THE CERTIFICATE PROGRAM OR USE THEIR CERTIFICATE COURSEWORK TO CONTINUE AT BAY PATH TO COMPLETE THE MS IN HEALTHCARE MANAGEMENT - organizational excellence concentration or the doctor of health science - ORGANIZATIONAL excellence in healthcare concentration.

Curriculum & Schedules

Code Course Name Credit Hours
HCM510 Six Sigma Lean Methodology in Healthcare 3

As a member of a Six Sigma project team, students will learn how to lead and executive processlevel improvement projects. They will develop process flow charts, collect and analyze data, develop hypotheses, and use basic statistical tools to determine optimum ways to reduce cost, improve processes and increase customer/client satisfaction. Where applicable, students will design simple experiments to validate theories. This hands-on class will focus on projects to
eliminate waste and defects by applying lean and Six Sigma methodology. In-class case studies will focus on Healthcare issues.

HCM511 Continuous Improvement Strategies/Tools and Techniques 3

To remain competitive, organizations must continuously seek new ways to be efficient and effective in their work processes. The tools and techniques taught in this course can be applied to any type of organization including for-profit organization, nonprofit organization or government agency. In this course, students will learn the following continuous improvement tools: Cause and Effect Diagrams, Flow Charts, Check Lists, Pareto Charts, SWOT Analysis, Brainstorming Techniques, the 5 Ys, Root Cause Analysis, and Corrective Action Techniques.

HCM512 Change Management/Project Management Integration 3

The objective of this course is to provide an understanding of the importance of integrating change management and project management activities. Typically, the study of project management focuses on the tasks and activities needed to accomplish a project: who, what, when and how. It provides project structure and addresses the actions, deliverables and outcomes. However, change management focuses on the people impacted by the change and ways to reduce resistance to change and to elicit behaviors to support change. Although change management is critical to the success of any change intuitive, it is often forgotten and not
integrated into project management theory. This course stresses the importance of addressing the “people” aspect of a change project.

HCM513 Economics and Finance in Healthcare 3

This course will provide an overview of the key factors affecting the economic and financial management of healthcare organizations in today’s environment and provide the knowledge necessary for health service managers to apply financial management theory and principles to help make decisions to promote the financial well-being of the organization.