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The Path Forward

Adapting Human-Centered Design (HCD) to Shape the University of Tomorrow

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Adapting Human-Centered Design (HCD) to Shape the University of Tomorrow is part of the Leading Edge Thinking in Higher Education Series brought to you by Bay Path University's Center for Higher Education Leadership & Innovative Practice (CHELIP).

Presenters: Chris Huizenga, Co-Owner and Chief Strategist and Andreya Veintimilla, Design Researcher & Strategist, Desklight Learning 

In this session, Desklight, a design firm specialized in learning, will introduce you to human-centered design (HCD) — a process that can help institutions to build more sustainable and comprehensive value for learners, faculty, and administrators in a post-COVID learning landscape. This webinar will briefly explore the history of HCD and show examples of how this collaborative process uncovers stakeholder insights, generates brave new strategies, and designs more valuable engagements for learning within complex systems


About our Presenters
Chris Huizenga has dedicated his career to helping organizations connect their vision and value more meaningfully with their audiences. His ability to turn insights into strategies has helped clients and their stakeholders in higher education, the nonprofit sector, and in cultural institutions to co-create new programs and digital learning tools that refine and deepen their value. Chris has designed and delivered live, hybrid, and digital curriculum and classroom experiences for colleges and universities, professional development opportunities for nonprofit associations, and created a global curriculum and toolkit for a start-up accelerator. Chris is an expert at diplomacy, earning buy-in from multiple stakeholders to cast vision and meet deadlines. He has sat on faculty senate, numerous college-wide committees, and has collaborated across all levels of higher education - from the students to the Provost. Chris delights in developing future change-makers in his courses, having taught at Columbia College Chicago, the University of Colorado at Boulder, the University of Denver, and the University of Economics in Prague.

Andreya Veintimilla is a Design Researcher and Strategist who is passionate about turning insights about people and context into strategies for impactful products and services. Her past work includes helping an international professional accreditation association develop lifelong learning service offerings for its members, leading user research for an online learning hub for young entrepreneurs and designing creative community engagement strategies for a nonprofit. Andreya combines her background as an architect and urban designer with Human-Centered Design methodologies to research and strategize a wide range of design solutions from a systems perspective. She graduated from the Institute of Design in Chicago with a Master of Design degree and has experience working across nonprofit, for-profit, and public industry sectors.